Privacy Policy

How we handle your data

This Privacy Policy describes how Parsuvi Motors Pvt. Ltd. (“Parsuvi Motors”, “we”, “our”, “us”) collects, uses, discloses, and safeguards information when you visit our websites, showrooms, or use our products and services.

1. Information we collect

• Contact details – name, email, phone, postal address.
• Account & purchase data – orders, invoices, service history, warranty records.
• Usage data – site analytics (pages viewed, device type, IP, cookies).
• Vehicle & service information – model, VIN/chassis, firmware, diagnostics (where applicable).
• Finance & KYC data – only when you apply for finance with our partners (processed by them as independent controllers).

2. How we use information

• Provide, operate, and improve our products, services, and websites.
• Process orders, deliveries, service requests, warranties, and support.
• Communicate updates, safety notices, and promotional offers (with your consent where required).
• Personalize content and ads, perform analytics, prevent fraud, and ensure security.
• Comply with legal obligations and enforce our agreements.

3. Sharing & third parties

We do not sell your personal information. We may share limited data with:

• Service providers – hosting, analytics, customer support, payment processing.
• Finance partners – when you apply for loans/EMI (e.g., banks/NBFCs). They process your data under their own policies.
• Government & law enforcement – when required by law or to protect rights, safety, or property.
• Business transfers – in a merger, acquisition, or asset sale.

4. Data security & retention

We use administrative, technical, and physical safeguards to protect information. Retention depends on the nature of data, legal requirements, and operational needs; we keep data only as long as necessary.

5. Your rights & choices

• Access, update, or delete certain personal data.
• Opt‑out of marketing communications at any time.
• Manage cookies via browser settings or our cookie banner (where implemented).
• Jurisdiction‑specific rights (e.g., GDPR/DPDP) may apply; contact us to exercise your rights.

6. International transfers

Where data is transferred outside your country, we implement safeguards consistent with applicable laws.

7. Children’s privacy

Our services are not directed to children under the minimum legal age. We do not knowingly collect data from children without appropriate consent.

8. Changes to this policy

We may update this Policy from time to time. Material changes will be posted here with a revised “Last updated” date.